Skilled Remote Agents Working For Your Success

Nexa provides highly trained remote agents who work directly for your business, delivering exceptional customer support and sales assistance while maintaining your brand standards.

Pre-Screened Professionals
24/7 Availability
Continuous Training
Performance Monitoring
Customer service representative is working from his home office, smiling while using a headset and dual monitors to assist customers or clients

100+

Active Agents

4.9/5

Client Rating

Our Rigorous Agent Selection Process

Every remote agent working under Nexa goes through an extensive 5-step screening process to ensure they meet our high standards and your business requirements.

1

Application Review

Comprehensive review of resumes, experience, and background checks to ensure candidates meet our baseline requirements.

Background Verified
2

Skills Assessment

Technical and soft skills evaluation including communication, problem-solving, and customer service capabilities.

Skills Tested
3

Video Interview

Face-to-face video interviews to assess communication skills, personality fit, and cultural alignment.

Personality Assessed
4

Practical Testing

Real-world scenario testing with mock customer interactions to evaluate performance under pressure.

Performance Tested
5

Training Program

Comprehensive training on our systems, your brand guidelines, and customer service protocols.

Fully Trained
6

Deployment

Seamless integration into your team with ongoing monitoring and support to ensure success.

Ready to Work
5%
Acceptance Rate
40hrs
Training Program
98%
Client Satisfaction
2 weeks
Deployment Time

Why Choose Nexa for Remote Agent Hiring?

We take the complexity out of remote hiring by providing fully vetted, trained, and managed agents who work seamlessly with your team.

Cost-Effective Solution

Save up to 60% on hiring costs compared to traditional recruitment while getting higher quality candidates.

Quick Deployment

Get qualified agents working for your business within 2 weeks, not months of traditional hiring.

Risk-Free Guarantee

30-day performance guarantee with full replacement if the agent doesn't meet your expectations.

Ongoing Management

We handle HR, payroll, performance monitoring, and ongoing training so you can focus on your business.

Performance Analytics

Regular performance reports and insights to help optimize your customer service operations.

Young entrepreneur attending a virtual meeting with her team while working remotely from home

100%

Vetted Agents

24/7

Support

Ready to Scale Your Team with Expert Remote Agents?

Join hundreds of businesses that have transformed their customer service with Nexa's remote agents. Get started today and see the difference professional, managed agents can make.

100+
Active Remote Agents
98%
Client Satisfaction Rate
2 weeks
Average Deployment Time

Trusted by leading companies worldwide

Secure & Compliant
Award Winning
24/7 Support